Copthorne Hotel Newcastle

I absolutely love this hotel! The decor is stylish and immaculate throughout. The staff are incredibly friendly and always go the extra mile to help. The rooms are spacious and offer a stunning view of the river. The beds are so comfortable. I’ve had some of my best nights sleep here, and I usually don't sleep well away from home! There is also no noise from the corridors, surrounding rooms or from outside which has always been a problem for me at other hotels. Breakfast is a real highlight, with an impressive variety of delicious options to choose from. I also love the thoughtful touch of a complimentary drinks voucher, allowing guests to unwind at the bar while enjoying the beautiful river view and watching the world go by. I rated the location 4 stars only because reaching the city center requires either climbing a lot of steps or tackling a steep hill. However, this minor inconvenience wouldn’t stop me from staying here again, it’s absolutely worth it!

Clean, great staff, excellent location within walking distance to millennium bridge. Parking was right next to the hotel at a discounted rate £12.50 per 24 hrs. I travelled from London and didn’t get there until really late in evening. I spoke to Abbie earlier in the day and was worried about check in process she was very professional and extremely helpful with all my queries and very kindly allocated a twin room with nice view to ensure my daughter and I could get a good night sleep after a long journey. Exceptional customer service :) Thank you !! Adam was also welcoming, friendly and very informative about the area and places to visit. All staff were friendly, polite and welcoming will definitely reserve a room with Copthorne Hotel next time we are in Newcastle .

It was our first time visiting Newcastle, and the Utilita Arena and the Copthorne is located very close by. Lovely friendly and helpful staff checked us in and explained all we needed to know about the hotel and its facilities. Our room overlooked the river and was ideal. Comfortable beds and all the facilities required for a relaxing overnight stay. Nice to see two chairs in a twin bedded room for a change. Exceptional buffet breakfast and tasty dinner completed our stay

The hotel is a 12 minute walk from the Arena and has a carpark (extra charge) so perfect for our needs and good value for money. The room was large, with a balcony facing the river and a fridge so we could keep drinks and snacks cold. Nice breakfast room with river views and a good selection of hot and cold breakfast items. Staff all lovely and welcoming.

I enjoyed my stay and thought the staff at every level were excellent. Perfectly cheerful polite helpful attitude no matter what their task from room cleaners, dining, bar and reception